Privacy Policy
Last updated: 29 January 2026
White Feather Studios Ltd ("we", "us", "our") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use and protect your personal data when you:
- visit our website
- contact us about working together
- book a call or engage us for services
By using our website or providing your information, you agree to this Privacy Policy.
1. Who we are
White Feather Studios Ltd
An engineering-led consultancy focused on web and platform delivery.
Email: hello@wfstudios.co.uk
We are the data controller for the personal data described in this policy.
2. Data we collect
We collect and process the following types of personal data:
2.1 Information you provide to us
- Name
- Job title and company
- Email address and other contact details
- Information you include in messages, forms or emails
- Booking details when you schedule a call (date, time, notes)
- Information related to your product, platform and requirements
2.2 Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring/exit pages
This is typically collected via cookies or similar technologies (see section 7).
2.3 Information from third parties
We may receive information about you from:
- Calendar and scheduling tools (e.g. call booking data)
- Analytics and marketing tools
- Referrals and partners who introduce us to you
3. How we use your data (and legal basis)
We use your personal data for the following purposes:
1. To respond to enquiries and provide our services
Answering questions, discussing potential projects
Delivering consultancy and related services
Legal basis: performance of a contract or pre-contract steps
2. To manage our relationship with you
Sending project updates and operational emails
Handling invoicing and administration
Legal basis: performance of a contract; legal obligation
3. To operate and improve our website and services
Understanding how visitors use our site
Fixing issues and improving content
Legal basis: legitimate interests
4. To send occasional updates or marketing
Relevant content, news or offers
Legal basis: consent (where required) or legitimate interests
You can opt out of marketing at any time by clicking "unsubscribe" or contacting us.
4. Sharing your data
We do not sell your personal data.
We may share your data with:
- Service providers who help us operate our business, such as:
- Website hosting and analytics providers
- Email and calendar tools
- Project management and documentation tools
- Professional advisers such as accountants or lawyers, where necessary
- Authorities or regulators, where required by law
When we use service providers, we only share what is necessary and we require them to keep your data secure and use it only for the specified purpose.
5. International transfers
Some of our service providers may be located outside the UK/EEA.
Where we transfer personal data internationally, we will ensure appropriate safeguards are in place, such as:
- Adequacy regulations/decisions, or
- Standard Contractual Clauses or equivalent protections
6. Data retention
We keep your personal data only for as long as necessary for the purposes described in this policy, including:
- Enquiry data: typically up to 2 years after our last meaningful contact
- Client/project data: for the duration of the engagement and for a period afterwards as required for legal, tax and audit purposes
- Marketing data: until you unsubscribe or we determine it is no longer needed
We may retain anonymised or aggregated data for longer for analytics and reporting.
7. Cookies and similar technologies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Understand how visitors use the website
- Improve content and user experience
You can control cookies through your browser settings and, where implemented, any cookie banner or preference tools on our site.
Blocking some types of cookies may impact how the website functions.
8. Your rights
Depending on your location, you may have the following rights regarding your personal data:
- Access – request a copy of the personal data we hold about you
- Rectification – ask us to correct inaccurate or incomplete data
- Erasure – ask us to delete your data in certain circumstances
- Restriction – ask us to restrict processing in certain circumstances
- Objection – object to processing based on legitimate interests or direct marketing
- Data portability – request your data in a structured, commonly used format
To exercise any of these rights, contact us at hello@wfstudios.co.uk.
We may ask for proof of identity before fulfilling certain requests.
If you are not satisfied with how we handle your data, you may have the right to lodge a complaint with your local data protection authority (for example, in the UK: the Information Commissioner's Office).
9. Security
We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Third-party websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third parties.
We encourage you to review the privacy policies of any external sites you visit.
11. Changes to this policy
We may update this Privacy Policy from time to time.
The "Last updated" date at the top indicates when it was last revised.
Significant changes will be highlighted on this page, and where appropriate, notified to you by email.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
White Feather Studios Ltd
Email: hello@wfstudios.co.uk